Cancellation Policy:
Orders can only be canceled if they have not been shipped, and the cancellation request is submitted within 24 hours of purchase. To cancel the order please contact us at info@gearhives.com or contact us at our facebook or instagram page.
Custom or personalized orders are non-refundable and cannot be canceled.
Assistance with Cancellation:
If you experience difficulties canceling, please contact us at info@gearhives.com. Our support team will assist you in completing the cancellation process manually.
Refund for Cancellation:
If an order is canceled within the first 24 hours of purchase and before it has been shipped, a full refund will be issued to the original payment method.
If the order has already been shipped, it is no longer eligible for cancellation or a refund.
Refunds for eligible cancellations will be processed within 7–10 business days of the cancellation approval.
Refunds will be issued to the original payment method. If this is not possible, store credit may be provided as an alternative.
Fees related to shipping, handling, or third-party services are non-refundable.
Updates to the Refund and Cancellation Policy:
Gearhives reserves the right to revise or update this Return Policy at any time. Any changes will take effect immediately upon being published on our website.